Towards a symbiosis human/technology/organisation. The case of bank employees in Gabon

• Author: Kader Inagnibomoua
• Position: University Paris Ouest Nanterre La Défense
• Pages: 29-36

Bulletin of the Transilvania University of Braşov

Series VII: Social Sciences • Law • Vol. 9 (58) No. 1 - 2016

TOWARDS A SYMBIOSIS

HUMAN/TECHNOLOGY/ORGANISATION.

THE CASE OF BANK EMPLOYEES IN

GABON

Kader INAGNIBOMOUA1

Abstract: This article analyses the reports that the bank employees in

Gabon have with IT&C. More precisely, it is based on the symbiotic

approach of Braniger (2002) which states that our uses and practises at work

are transformed with the evolution of IT&C. The research that we have

conducted shows that there is an optimisation of the symbiosis on two levels:

usability and technology. In contrast, functionality remains a feeble point at

the level of man and of the organisational context. We could ask ourselves if

it is necessary that supplementary efforts be made concerning the quality of

internal and external recruitment, and at the level of training programmes

inside factories and in general learning, in order to improve the level of

knowledge and competence of the employees.

Key words: IT&C, symbiosis, functionality, usability, regulation,

relationship human/technology/organisation.

1. Introduction

The term ‘symbiosis’ was first used by the German botanist de Bary in 1879 to define a

relationship of continuous interdependence between two living beings of different nature.

Symbiosis is thus defined as the process by which two different species mutually help

each other. Currently, this concept is applied to the mother-child relationship (Hammes-

Adelé, 2011), man-nature relationship (Hammes-Adelé, 2011) or man-technology

relationship (Bender, De Haan, & Bennett, 1995; Brangier, 2003; Licklider, 1960;

Rosnay, 2000; Roth, Bennet, & Woods, 1987). In this research we are going to

concentrate particularly on the relationship between man and technology.

The man and the machine indeed develop a mutual interdependence, in the sense that

technology cannot function without the human side and the human cannot reach a certain

performance without technology (Licklider, 1960).

According to Brangier, Dufresne and Hammes-Adelé (2009), in order for technology to

match the symbiotic approach, it has to respect the following criteria: amplification of

intelligence, perceptive augmentation, operative acceleration, management of knowledge

in a given context, emotional balance, resilience in error management, reduction of

distractors and continuity of the informational flux. That done, technology will become

1 University Paris Ouest Nanterre La Défense, EA3486-LAPPS, kaderpyere@yahoo.fr.