Relationship between Quality Planning and Innovation

• Author: Popescu M., Mandru L.
• Pages: 203-212

Bulletin of the Transilvania University of Braşov

Series V: Economic Sciences • Vol. 9 (58) No. 2 - 2016

Relationship between Quality Planning and

Innovation

Maria POPESCU1, Lidia MÂNDRU2

Abstract: This paper aims to improve the strategic quality planning in accordance to ISO

9001 requirements. The study's specific objectives are: examining ISO 9001 requirements on

quality strategic planning; clarifying relationship between quality planning and innovation

planning, in the context of the Innovation Management System implementation. The

methodology of the study consists on a systematic review of the requirements of ISO 9001

standard on quality planning and case study approach of the connection between quality

planning and innovation projects. All those represent a starting point for further analysis

aiming the establishment of a performant quality-innovation integrated management system

that may lead companies to high competitiveness.

Key-words: strategicc quality planning, ISO 9001, quality and innovation relationship,

CEN/ TS 16555-1 - Innovation Management System

1. Introduction

The quality orientation is undoubtedly one of the core elements of management

theory and practice over half a century. The literature gives wide spaces to the

evolution of the quality concept and quality approach, which culminated in the

emergence of the international standards for quality systems, namely ISO 9000

family of standards. According to ISO 9000 (CEN/ TS 16555-1, 2013), Quality

Management System (QMS) is “a set of interrelated or interacting elements that

organizations use to formulate quality policies and quality objectives and to

establish the processes that are needed to ensure that policies are followed and

objectives are achieved”. Quality term is also defined as ”the degree to which a set

of inherent characteristics fulfils a set of requirements”.

The ISO 9000 family for quality management systems are the first standards

for management systems, and they have a worldwide recognition. According to data

released by the ISO Survey of Management System Standard Certifications, a

1 Transilvania University of Braşov, maria.popescu@unitbv.ro

2 Transilvania University of Braşov, lidia.mandru@unitbv.ro