Comprehensive communication and the qualityof interpersonal relation bucharest studentsbehavioural patterns in interpersonal communication

Author:Elena Nedelcu
Position:Lecturer Ph. D. 'Nicolae Titulescu' University Social and Administrative Sciences Faculty
Pages:256-269
SUMMARY

The first part of this paper will deal with the quality of interpersonal communication in a world in full process of technologization – globalisation. Without underestimating the benefits of information technology and “plethoric” communication we outline the unwanted impact they have when used excessively and exclusively in interpersonal communication. In the second part, we will talk about the... (see full summary)

 
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256 Lex ET Scientia. Administrative Series
LESIJ NO. XVII, VOL. 2/2010
COMPREHENSIVE COMMUNICATION AND THE QUALITY
OF INTERPERSONAL RELATION
BUCHAREST STUDENTS BEHAVIOURAL PATTERNS
IN INTERPERSONAL COMMUNICATION
Elena NEDELCU *
Abstract
The first part of this paper will deal with the quality of interpersonal communication in a
world in full process of technologization – globalisation. Without underestimating the benefits of
information technology and “plethoric” communication we outline the unwanted impact they have
when used excessively and exclusively in interpersonal communication. In the second part, we
will talk about the connections between the quality of interpersonal relation and the b ehavioural
options of the interlocutors in communication. We will show that ach ieving a high relational
coefficient is an aspect conditioned by practicing comprehensive communication, and empathic
listening. The third part synthesises the results of a social survey based on questionnaire. The
survey’s goal was to find the behaviours of Bucharest students in their interpersonal
communication and to find the way they perceive the quality of communication in Romanian
society. It emphasises that in Romanian society the un-comprehensive behaviours are at all levels
of society, which limits, blocks, distorts communication, maintaining a general low relational
coefficient. Bucharest students experience an emphasised feeling of limitation. This restricts their
freedom of expression, suffocating their aspiration to profound first-rate communication.
Key words: ,,tautism”, interpersonal commun ication, relation coefficient, comprehensive
communication, empathic listening
Introduction
Communication from Explosion to Implosion / Are We Happier in the
“Society of Communication”?
Society, as the sum of human interactions, of intricate networks cannot be imagined outside
communication. Human relations are possible and negotiated through communication. Special
studies show that out of the 24 hours, we communicate for 11 hours 1. We could say that we exist
through each other as we communicate. We are constantly facing various problems and in order to
solve them we must communicate.
No matter what the frame of reference in communication is, the quality of the inter-human
relations relies quite a great deal upon the quality of communication. Too often used to explain the
successes and failures of interactions, communication created the illusion that it is a universal
cure-all. Thus, we fail to see the importance of other factors (economic, psychological, and
cultural) in shaping the human interactions.
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* Lecturer Ph. D. ”Nicolae Titulescu” University Social and Administrative Sciences Faculty (email:
doina.nedelcu@yahoo.com)
1 Giblin, Leslie, The Art of Human Relations Development, Curtea Veche Publishing Hous e, 2005, p.28

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