Comprehensive communication and the qualityof interpersonal relation bucharest studentsbehavioural patterns in interpersonal communication

• Author: Elena Nedelcu
• Position: Lecturer Ph. D. 'Nicolae Titulescu' University Social and Administrative Sciences Faculty
• Pages: 256-269

256Lex ET Scientia. Administrative Series

LESIJ NO. XVII, VOL. 2/2010

COMPREHENSIVE COMMUNICATION AND THE QUALITY

OF INTERPERSONAL RELATION

BUCHAREST STUDENTS BEHAVIOURAL PATTERNS

IN INTERPERSONAL COMMUNICATION

Elena NEDELCU *

Abstract

The first part of this paper will deal with the quality of interpersonal communication in a

world in full process of technologization – globalisation. Without underestimating the benefits of

information technology and “plethoric” communication we outline the unwanted impact they have

when used excessively and exclusively in interpersonal communication. In the second part, we

will talk about the connections between the quality of interpersonal relation and the behavioural

options of the interlocutors in communication. We will show that achieving a high relational

coefficient is an aspect conditioned by practicing comprehensive communication, and empathic

listening. The third part synthesises the results of a social survey based on questionnaire. The

survey’s goal was to find the behaviours of Bucharest students in their interpersonal

communication and to find the way they perceive the quality of communication in Romanian

society. It emphasises that in Romanian society the un-comprehensive behaviours are at all levels

of society, which limits, blocks, distorts communication, maintaining a general low relational

coefficient. Bucharest students experience an emphasised feeling of limitation. This restricts their

freedom of expression, suffocating their aspiration to profound first-rate communication.

Key words: ,,tautism”, interpersonal communication, relation coefficient, comprehensive

communication, empathic listening

Introduction

Communication from Explosion to Implosion / Are We Happier in the

“Society of Communication”?

Society, as the sum of human interactions, of intricate networks cannot be imagined outside

communication. Human relations are possible and negotiated through communication. Special

studies show that out of the 24 hours, we communicate for 11 hours 1. We could say that we exist

through each other as we communicate. We are constantly facing various problems and in order to

solve them we must communicate.

No matter what the frame of reference in communication is, the quality of the inter-human

relations relies quite a great deal upon the quality of communication. Too often used to explain the

successes and failures of interactions, communication created the illusion that it is a universal

cure-all. Thus, we fail to see the importance of other factors (economic, psychological, and

cultural) in shaping the human interactions.

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* Lecturer Ph. D. ”Nicolae Titulescu” University Social and Administrative Sciences Faculty (email:

doina.nedelcu@yahoo.com)

1 Giblin, Leslie, The Art of Human Relations Development, Curtea Veche Publishing Hous e, 2005, p.28