Evaluation of ICT Projects Implemented by Public Institutions and Private Organizations in Romania

• Author: Tanasescu L G.
• Position: Stefan cel Mare' University of Suceava
• Pages: 225-234

Bulletin of the Transilvania University of Braşo v

Series V: Economic Sciences • Vol. 11 (60) No. 2 – 2018

EVALUATION OF ICT PROJECTS IMPLEMENTED

BY PUBLIC INSTITUTIONS AND PRIVATE

ORGANIZATIONS IN ROMANIA

Laurian Gabriel TĂNĂSESCU1

Abstract: The assessment of an ICT project impact should consider not only

the benefits but also their relevance for the beneficiaries. Such a system is

likely to reduce the time needed to perform certain operations, reduce the

cash need, increase the transparency, etc.; yet these benefits should be

analyzed and calibrated with their relevance for the beneficiaries. Increased

cloud and grid usage are also supported by falling prices for this type of

service, increased reliability and interoperability (it is not difficult to change

the provider of such services in order to avoid a potential dependence

between the customer and supplier). As it is mostly the case, the adoption of

new solutions is faster for private organizations (for which the share of the

acquisition of tangible assets in the analyzed operational projects accounted

for only 11% of the value of the project compared to 31% for public

institutions).

Key words: evaluation projects, impact indicators, results / outcome

indicators, European structural and cohesion Funds

1. Introduction

The main effects of implementing ICT projects in the public administration should be,

first of all, the effects of any ICT projects on any organization:

- increasing the efficiency of the organizational processes

- a performant management system able to monitor and evaluate the activity within

the organization, at a global level, as well as at the department and even personal

level.

- enhancing the efficiency and quality of the internal and external communication

processes

- decreasing the negative impact of the staff turnover

- increasing the quality of the services/products

When the project is implemented by a public institution, the re are additional benefits,

specific to the public sector, such as the increased transparency of the activity.

Maintaining information in databases (especially financial data, as well as other type of

1 ”Ștefan cel Mare” University of Suceava, laur@euromg.ro