The Use of the Quality Management Tools in Public Institutions

AuthorManuela Panaitescu, Doina Cucu
PositionSenior Lecturer, PhD, Danubius University of Galati, Faculty of Economic Sciences, Romania/PhD in progress, Nicolae Titulescu University of Bucharest, Romania
European Integration - Realities and Perspectives. Proceedings 2019
The Use of the Quality Management Tools
in Public Institutions
Manuela Panaitescu1, Doina Cucu2
Abstract: The purpose of this article is to analyze the stage of applying the legislation regarding the
development and implementation of the internal management control system, taking into account the difficulties
encountered in the process of elaborating the s ystem and operational procedures at the level of some public
entities. The Community legislation in the field of internal managerial control is made up, in large part, of
general principles of good practice, also accepted internationally. The way in which these principles are
transposed into the internal control systems is specific to each country, being determined by the legislative,
administrative, cultural conditions etc.
Keywords: internal management control system; public entities; community legislation
The internal management control system of any public entity operates with a variety of processes,
means, actions, provisions, which concern all a spects related to the activities of t he entity, b eing
established and implemented by the management of the entity to allow it to have a good control over
the functioning of the entity as a whole, as each activity / operation. The p hrase “managerial int ernal
control” emphasizes the responsibility of all hierarchical levels for keeping under control all internal
processes carried out for achieving the general and specific objectives.
In order to ensure the achievement of the objectives, in an economical, efficient and effective way, the
management of the public institutions must ensure t he elaboration of the procedures for the pr ocesses
and / or the activities carried out within the public entities and to inform the personnel involved. In this
respect, both Romanian legislation and European recommendations must be respected.
1. The Romanian Legislation
Order 600 currently applicable, which amends the old ordinance 400 of 2015, legislates the C ode of
internal managerial control of public entities, through Standard 9 - Procedures, and specifies the
importance of elaborating the procedures documented at the level of public entities. Moreover, since
2000, the White Paper - Part I, defines internal control as the totality of “policies and procedures
1 Senior Lecturer, PhD, Danubius University of Galati, Faculty of Economic Sciences, Romania, Address: 3 Galati Blvd.,
Galati, Romania, Tel. +40372361102, Fax. +40372361290, Corresponding author:
2 PhD in progress, Nicolae Titulescu University of Bucharest, Romania, Address: Calea Vacaresti, No. 185, Sector 4, Bucharest,
Romania, Tel.: +4 021.330.90.32, fax: +4 021.330.86.06, E-mail:

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