Qualification of Staff as a Quality Strategy for S.C. Schaeffler Romania

• Author: Madar, A. - Neacsu, N.A.
• Position: Dept. of Economic Sciences and Business Administration, Transilvania University of Brasov
• Pages: 89-96

Bulletin of the Transilvania University of Braşov

Series V: Economic Sciences • Vol. 7 (56) •No. 1 - 2014

QUALIFICATION OF STAFF AS A QUALITY

STRATEGY FOR S.C. SCHAEFFLER

ROMANIA

A. MADAR1 N. A. NEACŞU1

Abstract: Particular attention is given in the present paper to the strategy

of continuous improvement. This is considered an integrating strategy, an

across-functional strategy of the enterprise and it envisages the gradual,

continuous improvement of products and services quality, as well as

productivity and competitiveness, with the participation of all staff. This

strategy has been defined in Japan under the name Kaizen. The Kaizen

strategy is oriented towards the employee, who is considered the main factor

of enterprise success.

Key words: quality strategy, Kaizen st rategy, trained employees, German

Vocational School Kronstadt.

1 Dept. of Economic Sciences and Business Administration, Transilvania University of Braşov.

1. Introduction

Schaeffler Romania was ranked 63 in

the Top 100 most valuable companies in

2011 having a value of 206 million Euros.

In Top businessmen Romania, the

company is ranked first. Therefore, it is

one of the leading employers and

investors in Braşov County. Some of the

company's goals are to be the leader in

quality, technology, reliability and

economy, and the creation of effective

methods of delivery and service.

Schaeffler Romania invests large sums in

technology and production processes in

order to improve the products and services

they offer. Therefore, we believe that the

company is an interesting case study

regarding the quality field. The company is

a major local investor, allocating budgets

incomparable with those of other operators

in the industry regarding the quality field,

having a major impact on the local

community.

2.Quality management

Quality management can be defined as a

management system whose objectives are

to ensure the highest level of trust related

to the fact that the quality requirements in

a given system will be maintained at all

times and at the lowest cost possible.

There are eight principles underlying the

quality management system:

- orientation of the company towards the

customer;

- leadership;

- staff involvement;

- processes approach;

- systematic approach to management;

- continuous improvement;

- decisions based on facts approach;