Modernization Of Public Administration In The Republic Of Kosovo

AuthorAvdullah Robaj
Pages128-132
MODERNIZATION OF PUBLIC ADMINISTRATION IN THE REPUBLIC
OF KOSOVO
Professor Avdullah ROBAJ1
Abstract
The study is a result of the research-scientific work an d observation of the modernization of public
administration in the Republic of Kosovo, as a goal and purpose of the government in the function of public administration
reforms to make it more efficient, more ec onomical and more accountable according to EU standards. Public
administration is one of the main segments through which relations among the state, civil society and the private sector
are realized. In this regard, support for inno vation in public administration enables the realization of development
objectives, in particular in economic advantages, poverty reduction, institution al harmony and stability. Modernization
of public administration in Kosovo can be d efined as a challenge in making significant government ch anges,
decentralization of public administration, simplification of procedures, informalization of services and e-government at
all levels of administration and improvement in the field of human resource development. Through digitalisation and e-
government, Kosovo public administration becomes compatible with those of the EU states. The principles and standards
of good administration derive from EU legislatio n and jurisprudence, as well as the good administrative practice of EU
member states.
Keywords: public administration, modernization, civil service, e-gove rnment.
JEL Classification: H83, K23
1. Introduction
Despite satisfactory achievements, the Republic of Kosovo should do more to build a
functioning, sustainable and democratic state2. Thus, public service, as an activity, the exercise of
which should be ensured, regulated and controlled by those who govern, because the exercise of this
activity is necessary for the realization and development of social reciprocity and at the same time of
the kind that it could not be accomplished without the intervention of the ruling force3. The European
model of public administration requires the use of innovations, digitalisation and e-governance,
economization and efficiency of public administration4. Such objectives require the participation of
society in the definition, guidance, monitoring and evaluation of intergovernmental management and
the establishment of direct consultations, the strengthening of coordination mechanisms to assess the
quality of public management, efficiency and results, and the establishment of close relations between
civil servants in order to promote a professional civil service through various fields of specialization5.
The modernization of public administration constitutes a platform of success and the results
of which depend on the development and implementation of government policies in a wider context,
especially those for economic development and the provision of administrative public services to
citizens and businesses.
2. Research material and methods
During the study, I used various scientific and professional sources, including university
textbooks, papers and scientific articles, analyses, statistical data, domestic and EU legislative acts.
The study was carried out with various scientific methods, which are typical for scientific
research of social and humanitarian sciences. In this case, empirical methods, analytical methods,
qualitative methods and quantitative methods were used.
1 Avdullah Robaj - fulltime professor at the University ‘Haxhi Zeka’ in Peja, Republic of Kosovo, avdullah_robaj@hotmail.com
2 Robaj, A. (2008). Përpjekjet e Kosovës për ndërtimin e shtetit ligjor (Kosovo Efforts in Building the Rule of Law), Prishtina, p. 197.
3 Stavileci, E., Batalli, M., Sadushi, S. (2012). E drejta administrative (Administrative Law), Prishtina, p. 27.
4 The European Agency for Reconstruction in Kosovo. (2002). News Bulletin. Prishtina. Official Document of the European Union for
Kosovo.
5 Batalli, M. (2008). Osnovne crte kompjuterizovane javne uprave (Basic Principles of Computerized Public Administration). Hrvatska
Javna Uprava, no.2. Zagreb, p. 465.

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